Important: FashionVoid sells second-hand clothing. All items are sold in the condition as shown in product images and descriptions. Due to the nature of second-hand goods, we do not accept returns or offer refunds except as required by law (see below for legal exceptions).
Please review product images and descriptions carefully before purchasing. All sales are final.
General Policy: All purchases are final. We do not accept returns or provide refunds for change of mind, incorrect sizing, or dissatisfaction with the condition of second-hand items as described.
Second-hand items may show signs of wear consistent with their age and use. Product descriptions and images accurately represent the condition at the time of listing.
EU Law Exception: Under EU consumer protection law, you have a legal right to withdraw from your purchase within 14 days of receiving the product. This right applies only if:
To exercise this legal right, you must contact us within 14 days at fashionvoidhelp@gmail.com with your order number and reason for withdrawal.
If you receive an item that is significantly different from the description, defective beyond normal wear, or the wrong product entirely, please contact us immediately at fashionvoidhelp@gmail.com with your order number. We will investigate and, if confirmed, provide a full refund including return shipping costs.
All items are second-hand clothing sold in the condition as shown in product images and descriptions. Normal wear and tear consistent with the item's age and use is expected and does not constitute a defect. Please review all product images carefully before purchasing.
We do not offer exchanges. All sales are final. Please ensure you have selected the correct size and reviewed the product condition before completing your purchase.
For questions about this policy or to exercise your legal right of withdrawal, please contact us at fashionvoidhelp@gmail.com with your order number.